Privacy Policy for Xalvo
Effective Date: 18 May 2025
Welcome to Xalvo, Pakistan’s first all-in-one super-app for students, freelancers, and professionals. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Full name, email address, phone number, gender, date of birth, and location
- Education, skills, professional background, and portfolio details
- ID or document uploads for verification (optional)
- Payment details for purchases, subscriptions, and services (processed via secure third-party payment processors)
b. Usage Data
- App interaction logs
- Device type, operating system, and mobile network information
- IP address and general location (for personalization and security)
c. Media & Files
- Profile images, documents, and portfolio attachments
- Event photos or posts shared by users
d. Contacts & Communication
- Real-time messages between users
- Contact list access (optional, with consent, to connect with friends)
e. Location Data
- With your consent, we may use precise location for features like ride booking, event check-ins, and local services.
2. How We Use Your Information
We use the collected information to:
- Create and manage your profile and digital portfolio
- Enable networking, messaging, and freelancing features
- Process job applications and course enrollments
- Verify skills and identities (when applicable)
- Personalize your feed, job suggestions, and community recommendations
- Provide lifestyle features such as ride-booking and food delivery
- Improve our AI bots and automate helpful suggestions
- Send important notifications and updates
- Prevent fraud and ensure security
3. Sharing of Information
We do not sell your personal data. We may share your information:
- With employers or recruiters when you apply to jobs
- With companies when you enroll in a course or register for an event
- With vendors providing services like cloud storage, AI, or payments
- When required by law or to protect rights, safety, or property
4. Your Rights and Choices
You have the right to:
- Access, update, or delete your data through the app settings
- Withdraw consent for location, contacts, or notifications
- Deactivate or delete your account permanently
- Report misuse or privacy concerns at [insert contact email]
5. Data Security
We use industry-standard security measures, including encryption and secure servers, to protect your data. However, no app can guarantee 100% security.
6. Data Retention
We retain your information as long as your account is active or as needed to provide services. You can request deletion of your data at any time.
7. Children’s Privacy
Xalvo is intended for users aged 13 and above. We do not knowingly collect data from children under 13. If we discover such data, we will delete it.
8. Third-Party Services
Our app may link to or integrate with third-party services such as:
- Payment gateways
- Map and ride-booking APIs
- Cloud storage platforms
Each of these services has its own privacy policy.
9. Changes to This Policy
We may update this policy periodically. Users will be notified via app or email when significant changes occur.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
MI FlexWave
Email: info@miflexwave.com